Returns & Refunds (The Honest Version)
We’re a small team, not Amazon, so here’s how it really works 👇
If something turns up wrong, damaged, or faulty, we’ll sort it. No arguments, no drama.
Just email us a photo within 7 days and we’ll put it right (and cover postage).
If you’ve just changed your mind, that’s cool too, you’ve got 14 days from delivery to send it back.
All we ask is that it’s unused, in its original packaging, and you cover the return postage.
Let’s be honest, you can’t do a few rounds in a groin guard and then expect us to take it back.
We’ll be fair, and expect you to be the same. If it’s clearly been used, we won’t process the refund.
Again… not Amazon, just a man trying to look after his family of 10 dogs and some funky chickens and ducks. 🐾🐔🦆.